Delete my account

This page exists so you can delete your BiteStride account and your data, with or without access to the app.

Option 1 — From the app (the fastest)

• Open BiteStride and sign in with your account.
• Go to Settings.
• Tap Delete account and confirm. Deletion is immediate and cannot be undone.

Option 2 — Without access to the app

If you cannot open the app or have already uninstalled it, write to us from the email associated with your account at [email protected] with the subject "Delete account". We will verify your identity and delete your account within a maximum of 30 days.

What is deleted

When you delete your account, we permanently delete:

• Your profile: personal data, goals, allergies and preferences.
• Your progress: logged meals, workouts, weight history and daily activity.
• Your profile picture and any photos you have uploaded to the app.
• Your menus, routines and chat history with the AI assistant.
• Your points, reward redemptions and unlocked cosmetics.
• Your linked devices, notification tokens and invitation codes.
• Your shopping, fridge and pantry lists.
• If you have a family plan: all family profiles on your account, along with their data.

What we keep, and for how long

BiteStride does not keep a copy of your data after account deletion. Note that payment providers operate independently:

• Google Play (or the App Store) and RevenueCat may keep the record of your purchases and subscriptions for the period required by tax and payment regulations. BiteStride does not have access to your card details.

If you want those providers to also delete your purchase data, you can request it directly from them.

Active subscriptions

Have questions?

Write to us at [email protected] before deleting your account if you have any questions — once deleted, we cannot recover your data.